"Dear Ken,
First, let me apologize for taking so long to write this letter and to say that the delay does not in anyway take away from my gratitude. We have lived with the new kitchen for several months now and could not be more pleased. I can hardly remember the original one and can't believe we put up with it for so long!! My neighbors are truly envious and I think regret some of the work they had done, they should have used you, Gold Hammer Construction and California Granite. The three of you make such an awesome team. I am so grateful that you persuaded me to use these companies for my kitchen remodel. Because the three of you have done so much work together it really made the whole process almost seamless and definitely less stressful for me. I really was not looking forward to remodeling because I had heard nothing but complaints from friends and neighbors about how it always took much more time and money than the original estimates. That was not the case, in fact both Gold Hammer and California Granite took less time than expected.
I must say that in addition to doing a fantastic job, the guys that worked in my home could not have been nicer. They arrived everyday on time (often early) and were gone at a reasonable time every evening, leaving the work site amazingly, somewhat unusually clean for a construction zone! The attention to detail really shows in the final product, they did an amazing job with the construction of the island and placement of cabinetry. It was such a pleasure to have Michael and Quinn working in my home, I really appreciated their expertise and recommendations. I was actually a little sad to see them go when the project was completed.
Everyone that sees the kitchen loves the granite and is so impressed with the flawless installation. from the actual placement on the stones to the perfectly matched edges and single seam install, the finished product is absolutely beauttiful. Dave's expert advice saved me from a potentially expensive mistake. I am looking forward to working again with Dave Walkup when we are ready to remodel the bathrooms and replace the tile around the fireplace.
Lastly, I really have to thank you for your endless patience, professional guidance and knowledge of the industry. Working with you was a pleasure, you deserve some sort of award to sticking with me on the now famous island problem. I think at times both of us were ready to give up because it was such a challenge to make it work the way I wanted and still be able to pass inspections. Thankfully, we persevered and I now have a really beautiful, functional kitchen that I absolutely love to be in. I really appreciate all of your guidance throughout the entire process and for doing such an incredible job of coordinating all the various people involved.
I can say without any reservation that I would highly recommend, to anyone considering a kitchen remodel, that they use your services. In addition, I would use both Gold Hammer Construction and California Granite for future projects and would recommend them to everyone. The knowledge, expertise and resources that were available from all three of your companies was invaluable to me as a novice and made the experience a very positive one and not at all what I had anticipated.
Please feel free to give my name and number to potential clients, I would be happy to answer any questions that I can. I would be happy to show off my kitchen as well if anyone wants to take a look! Take care and thanks again, I really appreciated all of your hard work."
Sincerely,
Linda Prados
Monday, April 26, 2010
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