Wednesday, November 16, 2011
Mary and Amanda Testimonial
Ken, Mary and Amanda
I wanted to drop you a note thanking you and your team for all the help with our new kitchen. This is our 3rd remodel in the past 3 years and by far the easiest. We used the big box stores to remodel 2 of our rental homes but we wanted a "custom" look for our home. I'll never go back to a big box store after my experience with Kitchen by Ken Ryan.
Kelly and I have high standards and tight budget constraints which is a tough needle to thread. We spent years trying to find a kitchen design that met our needs. We got designs from major big box stores, contractors, local hardware stores and even a high end designer. The high end designer wanted $ 160,000 to remodel our kitchen - that still makes me chuckle.
When we walked in your store I was expecting a repeat of our experience with the high end designer - was I wrong.
You nailed the design. It was perfect. We love our new kitchen.
Cheap cabinets will always look cheap. The big box stores always quote you a price for cabinets without any upgrades. By the time you add the bells and whistles like lazy susans and pull outs your prices are very competitive.
When it comes to service, however you leave everybody in the dust. I remember calling you during installation with a question about the sink placement and instead of trying to explain your answer over the phone you dropped everything and drove out to the job site. Try that with home depot.
My labor costs at the job ran about $200 per hour. That can add up real quick waiting for answers.
We can't thank you enough. You definitely earned your diamond rating.
Thanks again
Mike and Kelly
Monday, April 26, 2010
Linda Prados Testimonial
"Dear Ken,
First, let me apologize for taking so long to write this letter and to say that the delay does not in anyway take away from my gratitude. We have lived with the new kitchen for several months now and could not be more pleased. I can hardly remember the original one and can't believe we put up with it for so long!! My neighbors are truly envious and I think regret some of the work they had done, they should have used you, Gold Hammer Construction and California Granite. The three of you make such an awesome team. I am so grateful that you persuaded me to use these companies for my kitchen remodel. Because the three of you have done so much work together it really made the whole process almost seamless and definitely less stressful for me. I really was not looking forward to remodeling because I had heard nothing but complaints from friends and neighbors about how it always took much more time and money than the original estimates. That was not the case, in fact both Gold Hammer and California Granite took less time than expected.
I must say that in addition to doing a fantastic job, the guys that worked in my home could not have been nicer. They arrived everyday on time (often early) and were gone at a reasonable time every evening, leaving the work site amazingly, somewhat unusually clean for a construction zone! The attention to detail really shows in the final product, they did an amazing job with the construction of the island and placement of cabinetry. It was such a pleasure to have Michael and Quinn working in my home, I really appreciated their expertise and recommendations. I was actually a little sad to see them go when the project was completed.
Everyone that sees the kitchen loves the granite and is so impressed with the flawless installation. from the actual placement on the stones to the perfectly matched edges and single seam install, the finished product is absolutely beauttiful. Dave's expert advice saved me from a potentially expensive mistake. I am looking forward to working again with Dave Walkup when we are ready to remodel the bathrooms and replace the tile around the fireplace.
Lastly, I really have to thank you for your endless patience, professional guidance and knowledge of the industry. Working with you was a pleasure, you deserve some sort of award to sticking with me on the now famous island problem. I think at times both of us were ready to give up because it was such a challenge to make it work the way I wanted and still be able to pass inspections. Thankfully, we persevered and I now have a really beautiful, functional kitchen that I absolutely love to be in. I really appreciate all of your guidance throughout the entire process and for doing such an incredible job of coordinating all the various people involved.
I can say without any reservation that I would highly recommend, to anyone considering a kitchen remodel, that they use your services. In addition, I would use both Gold Hammer Construction and California Granite for future projects and would recommend them to everyone. The knowledge, expertise and resources that were available from all three of your companies was invaluable to me as a novice and made the experience a very positive one and not at all what I had anticipated.
Please feel free to give my name and number to potential clients, I would be happy to answer any questions that I can. I would be happy to show off my kitchen as well if anyone wants to take a look! Take care and thanks again, I really appreciated all of your hard work."
Sincerely,
Linda Prados
First, let me apologize for taking so long to write this letter and to say that the delay does not in anyway take away from my gratitude. We have lived with the new kitchen for several months now and could not be more pleased. I can hardly remember the original one and can't believe we put up with it for so long!! My neighbors are truly envious and I think regret some of the work they had done, they should have used you, Gold Hammer Construction and California Granite. The three of you make such an awesome team. I am so grateful that you persuaded me to use these companies for my kitchen remodel. Because the three of you have done so much work together it really made the whole process almost seamless and definitely less stressful for me. I really was not looking forward to remodeling because I had heard nothing but complaints from friends and neighbors about how it always took much more time and money than the original estimates. That was not the case, in fact both Gold Hammer and California Granite took less time than expected.
I must say that in addition to doing a fantastic job, the guys that worked in my home could not have been nicer. They arrived everyday on time (often early) and were gone at a reasonable time every evening, leaving the work site amazingly, somewhat unusually clean for a construction zone! The attention to detail really shows in the final product, they did an amazing job with the construction of the island and placement of cabinetry. It was such a pleasure to have Michael and Quinn working in my home, I really appreciated their expertise and recommendations. I was actually a little sad to see them go when the project was completed.
Everyone that sees the kitchen loves the granite and is so impressed with the flawless installation. from the actual placement on the stones to the perfectly matched edges and single seam install, the finished product is absolutely beauttiful. Dave's expert advice saved me from a potentially expensive mistake. I am looking forward to working again with Dave Walkup when we are ready to remodel the bathrooms and replace the tile around the fireplace.
Lastly, I really have to thank you for your endless patience, professional guidance and knowledge of the industry. Working with you was a pleasure, you deserve some sort of award to sticking with me on the now famous island problem. I think at times both of us were ready to give up because it was such a challenge to make it work the way I wanted and still be able to pass inspections. Thankfully, we persevered and I now have a really beautiful, functional kitchen that I absolutely love to be in. I really appreciate all of your guidance throughout the entire process and for doing such an incredible job of coordinating all the various people involved.
I can say without any reservation that I would highly recommend, to anyone considering a kitchen remodel, that they use your services. In addition, I would use both Gold Hammer Construction and California Granite for future projects and would recommend them to everyone. The knowledge, expertise and resources that were available from all three of your companies was invaluable to me as a novice and made the experience a very positive one and not at all what I had anticipated.
Please feel free to give my name and number to potential clients, I would be happy to answer any questions that I can. I would be happy to show off my kitchen as well if anyone wants to take a look! Take care and thanks again, I really appreciated all of your hard work."
Sincerely,
Linda Prados
Thursday, March 11, 2010
Martino Testimonial
"I want to thank Ken and Mary who helped us create a beautiful kitchen. I have no regrets with our new kitchen. Ken worked hard to find us the perfect color, make, and design of our cabinets. I would also like to thank Mary, Ken's wife, for her diligence and eye for color. They were both very enthusiastic and freindly when picking out kitchen faucets, colors, etc. Both are reliable and easy to get along with."
Sincerely happy Customers,
The Martino Family
Sincerely happy Customers,
The Martino Family
Wednesday, January 13, 2010
Testimonial from Ken Sanders
I just wanted to share our experience in working with Ken Ryan and his team in the remodel of our condominium in Cow Hollow in San Francisco. Ken is a terrific collaborator and understood well our interest in a classic, traditional kitchen, including flush-frame cabinet doors and drawers. He organized the subdivision and assembly of the cabinets to minimize joints between sections; the result is a clean, seamless appearance.
The kitchen involved a tight layout in an existing 1920's building, with uneven floors and ceilings, and Ken anticipated key details involving counter top edges, a flip-up door and a flush refrigerator enclosure. When there was a question on how to resolve a design issue, he always took the initiative to reach out and have a conversation about proposed solutions. I look forward to working with him again on future projects and can recommend him unconditionally.
Ken Sanders, FAIA
Principal/Managing Director
Gensler
I just wanted to share our experience in working with Ken Ryan and his team in the remodel of our condominium in Cow Hollow in San Francisco. Ken is a terrific collaborator and understood well our interest in a classic, traditional kitchen, including flush-frame cabinet doors and drawers. He organized the subdivision and assembly of the cabinets to minimize joints between sections; the result is a clean, seamless appearance.
The kitchen involved a tight layout in an existing 1920's building, with uneven floors and ceilings, and Ken anticipated key details involving counter top edges, a flip-up door and a flush refrigerator enclosure. When there was a question on how to resolve a design issue, he always took the initiative to reach out and have a conversation about proposed solutions. I look forward to working with him again on future projects and can recommend him unconditionally.
Ken Sanders, FAIA
Principal/Managing Director
Gensler
Monday, November 30, 2009
Friday, November 13, 2009
John Thurman Testimonial
"Our new kitchen is simply beautiful and the Plato cabinetry we selected is what sets it apart from other high-end kitchens we've seen. It's great to look at the finished result and feel like we made all the right decisions and one of the best decisions we made was to work with you. We were referred to you to look at cabinets, we never imagined how large a role you would play in our remodel. Your patience, attitude and attention to details not only resulted a great kitchen, but made the remodel process a pleasant one.
As you found out, we had little experience with remodeling and very high expectations for this kitchen. You certainly rose to the challenge by turning our ideas into reality, steering us in the right direction when needed, and always having ideas when a problem arose. It was amazing how many small details needed to be managed in order for everything to come together perfectly in the end.
Eileen and I would like to thank you all of the numerous favors you did for us, as it significantly reduced the amount of time we had to spend on the project. We also noted how your working relationship with our contractor positively affected the project. The entire team left us with the impression that job wasn't done until we were 100% satisfied. We are!
Best Regards,
John R. Thurman
As you found out, we had little experience with remodeling and very high expectations for this kitchen. You certainly rose to the challenge by turning our ideas into reality, steering us in the right direction when needed, and always having ideas when a problem arose. It was amazing how many small details needed to be managed in order for everything to come together perfectly in the end.
Eileen and I would like to thank you all of the numerous favors you did for us, as it significantly reduced the amount of time we had to spend on the project. We also noted how your working relationship with our contractor positively affected the project. The entire team left us with the impression that job wasn't done until we were 100% satisfied. We are!
Best Regards,
John R. Thurman
Christian Church Testimonial
"Just a note to say how happy we are with the cabinetry you provided for our project. You were really easy to work with. We felt confident that you were overseeing all of the details, and we were right. Every detail is perfect. Actually, you have been the easiest part of the project!"
Dian Jones
Christian Church
Dian Jones
Christian Church
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